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“Minor injury” procedures in Alberta for Motor Vehicle Accidents occurring after October 1, 2004 Insurance Reform

Prepared By Gregory J. Alexander

The content of this article is intended to be informational only. We caution you against using or relying upon any information contained in this article without first seeking legal advice regarding your particular matter. All matters arising from the use of our website, including this article, shall be governed by Alberta law and shall be within the exclusive jurisdiction of the courts of Alberta.
 

Introduction

Effective October 1, 2004, the laws relating to insurance for injuries sustained in motor vehicle accidents underwent significant change.  This change involved the amendment of the Alberta Standard Automobile Policy (S.P.F. No.1), and the passing of various Regulations[1] under the Insurance Act.   These changes to the law had the effect of placing a “cap” of $4,000.00 on general damages recoverable for so-called minor injuries, but also had the effect of changing the benefits available to persons who have sustained such injuries, and the protocols to be followed by such persons in respect of the diagnosis and treatment of their injuries.  The procedures and protocols are complicated, and failure to follow then can result in a loss of available coverage.

This information package deals only with “minor injuries”.  It is intended to provide a general overview of the legal framework.  Details of the pertinent laws and their application to individual fact situations should be the subject of specific legal advice.

Section B “no fault” coverage

Section B of the Standard Policy provides for benefits which may be claimed by automobile occupants, or pedestrians that have been struck by an automobile, regardless of whether they are at fault in the accident.  Those benefits include medical payment, death, grief counseling and funeral benefits, and total disability wage replacement benefits.  The Medical Payments coverage reads as follows:

“In respect of injuries to which the Diagnostic and Treatment Protocols Regulation applies and that are diagnosed and treated in accordance with the protocols under that Regulation, the expenses payable for any service, diagnostic imaging, laboratory testing, specialized testing, supply, treatment, visit, therapy, assessment or making a report, or any other activity or function authorized under that Regulation…to the limit of $50,000.00 per person”.

Notwithstanding the $50,000.00 limit mentioned, there are further limitations in respect of chiropractic services ($750.00) massage therapy ($250.00) and acupuncture ($250.00), all per person.

To complicate matters, there are further provisions for medical payment coverage for injuries:

i.                     to which the diagnostic and treatment protocols regulation applies but that are not diagnosed and treated in accordance with the protocols under that regulation;

ii.                   to which the diagnostic and treatment protocols regulation ceases to apply but for which the insured person wishes to make a claim under provision (3) of “special provisions, definitions, and exclusions of section B”; and

iii.                  to which section B applies other than those injuries referred to in sub-clauses I and ii. 

 

In those instances, the coverage is for:

“all reasonable expenses incurred within two years from the date of the accident as a result of those injuries for necessary medical, surgical, chiropractic, dental, hospital, psychological, physical therapy, occupational therapy, massage therapy, acupuncture, professional nursing and ambulance services and, in addition, for other services and supplies that are, in the opinion of the insured person’s attending physician and in the opinion of the Insurer’s medical advisor, essential for the treatment or rehabilitation of the injured person, to the limit of $50,000.00 per person”.

Definition of “minor injury”

A minor injury is defined as an injury to tendons, ligaments, or muscles, or a whiplash-associated disorder (“WAD injury”), that does not result in a serious impairment to the injured person.  This means the injury does not cause an impairment of a physical or cognitive function that results in a substantial inability to perform the essential tasks of employment or education, or normal activities of daily living.  A WAD injury is not categorized as minor if it exhibits certain neurological signs, or a fracture to or dislocation of the spine. 

An otherwise non-minor injury can be deemed to be “minor” as a result of certain behavior of the injured person, including: failing to attend an assessment, refusing to answer relevant questions, failing to release relevant diagnostic, treatment, or care information, obstructing an assessment, and failing, without excuse to follow the Treatment Protocols.

The ultimate determination of whether an injury is minor or not is determined through an examination by a Certified Examiner, which occurs after the Treatment Protocols have been followed, and after 90 days.

 

Diagnostic and Treatment Protocols

If a person is injured in a motor vehicle accident, wishes to make a claim for those injuries, and the injuries may be “minor”, they must see a Health Care Practitioner (doctor, chiropractor or physiotherapist), within 10 business days from the date of the accident or as soon as practicable thereafter.  The injured person and the Health Care Practitioner must complete a detailed form called a Notice of Loss and Proof of Claim Form[2] and this must be submitted to the relevant insurer within the 10 day period. 

If the injury is classified by the Health Care Practitioner as a minor injury, treatment proceeds according to the Treatment Protocol, which mandates certain treatments depending on the type of injury.[3]  Following completion of the approved treatment over the initial 12 week period, which is paid for directly by the insurer, if the injury is not responding to treatment, the Health Care Practitioner may consult with an Injury Management Consultant, who may recommend further treatment through an additional 12 week period to which the insurer must agree.

If the Treatment Protocols have been followed, 90 days have passed from the collision date, and the claimant and the insurer are not able to agree as to whether the injury is a minor injury, either party may give notice that they require a Certified Examiner to assess the injured person and determine what the classification is to be.  If there is disagreement as to the identity of the Certified Examiner, there is a mechanism in the Regulations for determining who shall be appointed.  The decision and classification as to whether an injury is minor will have serious consequences on the ability of the injured party to make a further claim for compensation.

 

Summary of time deadlines

  • Within 10 days of accident, or as soon as practicable thereafter, if possible minor injury, claimant to see Health Care Practitioner and submit Notice and Proof of Claim form to insurer;

  • Within 5 further business days, insurer must accept or deny the claim;

  • Within 30 days of accident – in the case of non minor injury claims, claimant must submit Notice and Proof of Claim form to insurer;

  • During first 90 days following accident in the case of a minor injury, treatment in accordance with the Protocols.  Insurer cannot request any other form of treatment or medical information;

  • After 90 days following the accident, if Protocols followed, and disagreement as to classification of injury, either party may give notice requesting examination by named Certified Examiner;

  • Within 14 days of notice, other party shall accept or reject (and provide name of alternative Certified Examiner);

  • If no agreement, either party may apply to the Superintendent of Insurance;

  • Within 5 days, Superintendent must select a different Certified Examiner;

  • Within 30 days of selection, appointment with Certified Examiner to occur;

  • Within 30 days of examination, Certified Examiner to provide opinion, or request a further assessment;

  • Within 6 months of first assessment, second examination must take place.

Forms and Resources

Access to the pertinent regulations, forms, and further information can be obtained at the government website at http://www.finance.gov.ab.ca/publications/insurance/index.html#consumer


[1] Automobile Accident Insurance Benefits Amendment Regulation, Diagnostic and Treatment Protocols Regulation, Minor Injury Regulation and Insurance Premiums Regulation, see:

http://www.finance.gov.ab.ca/publications/insurance/index.html#insuranceact 

2] Form AB-1, Notice of Loss and Proof and Claim form available at http://www.finance.gov.ab.ca/publications/insurance/index.html#consumer

[3] WAD I – 10 treatments – chiropractic, physiotherapy, or adjunct therapy, plus short term use of analgesics or anti-inflammatory medication.  WAD II – 21 treatments. 

This paper was prepared by Greg Alexander

 


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